- Context
- A business where results have plateaued even as resources, initiatives and meetings continue to expand.
- Tension
- More activity is not producing more progress, and the organisation is uncertain about which actions actually move the needle.
- What needed to be understood
- Where the real limits sit and which Levers are likely to release performance rather than add motion.
- What changed in the day-to-day
- A shared prioritisation of a small number of Keys, with a mechanism to test and learn from them.
- Outcome
- Effort starts translating into progress again, with a clearer view of what is genuinely working.